| File | What it establishes | Do not substitute |
|---|---|---|
| Current policy | The contract now in force, with selections and relevant claim history. | A new-customer brochure from the same brand. |
| Proposed renewal | The next term’s actual premium, benefits, amendments and obligations. | Last term’s settings copied from memory. |
| Replacement offer | The new insurer’s proposed terms for this pet, state and disclosed history. | A general feature list that has not assessed the record. |
Give each file its own status: in force, offered or unresolved. A saved replacement quote is not issued insurance. A renewal notice can contain changes you need to read even when the familiar policy number remains. Compare the complete document set associated with each column.
The aim is not to keep the old policy automatically. It is to establish what you would exchange. If the current policy is unsuitable, document why; if it preserves a benefit that a new policy would not, make that value visible before discussing a saving.